Contacts
National: 1800 301 983
Telephone: (07) 4944 0111
Fax: (07) 4953 3929
Email: sales@ehwtech.net.au
Urgent After Hours: 0409 754 208

Address
81 Wood Street
Mackay QLD 4740

Opening hours
Monday – Friday: 8am – 5pm
After Hours: 0409 754 208

Postal Address
PO Box 1604
Mackay QLD 4740

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Communicating with us

We aim to make ourselves fully accessible to you when you need us. To facilitate this we offer the following communication tools:

  • Designated customer portal so you can lodge and view the status of orders, quotes and jobs
  • Remote desktop support gives us access to your network without leaving the office, meaning that where possible we can implement quick fixes so you don’t lose productivity
  • If the problem is complex or hardware or network related, our onsite support service provides you with a technician at your premises
  • Our phone support service is perfect for quick and easy fixes to simple issues
  • We maintain monitoring software on your machines to proactively report on your network, computers and server status – meaning we may know about a problem before you do!
  • We provide full email support for all email client programs
  • We perform regular network audits that list your existing network and our future recommendations for your business, enabling smooth future planning.